Your order can take between 1-4 days to pack at the store*.  During busy periods and the sales season this can be extended up to 1-2 weeks including for personalisation orders.

If your order has sold out items, we will reach out to you for a colour exchange or refund. 

*Subject to change during busy periods of the year.When you order has been packed and ready to ship, your order will be sent out by DPD Next Day Delivery.

All orders are shipped from the store on Monday ,Tuesday and Friday.

If items need to be sent from our distribution channels this will take longer and you will be contacted by the Tabio Online Team.

Please be expected to wait up to 10 days before contacting us via email for orders that have not arrived.

Please note, during the sale period, your purchase may take longer to arrive.

Your order will be sent out by DPD International services and can take between 10-20 days to ship.

Your item will be tracked until it leaves the UK and only handed over at it’s final destination once we have a signature from the customer.

DPD or your local delivery service will reach out if customs/ tax charges are needed which you will be required to pay in order to get your parcel delivered.

Please note, during the sale period your purchase may take longer to arrive.

Your order can take between 1-4 days to pack at the store*.

During busy periods and the sales season this can be extended up to 1-2 weeks including for personalisation orders.

If your order has sold out items, we will reach out to you for a colour exchange or refund.

*Subject to change during busy periods of the year.When you order has been packed and ready to ship, your order will be sent out by DPD Next Day Delivery.

We do not ship on Wednesday, Thursday and on Weekends. DPD services are not running during national holidays.

Please see the bottom of the page for more information regarding non-shipping dates.

Orders to countries outside of the UK may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.

We do not collect VAT, duties and/or taxes on orders to countries outside the UK and we cannot predict what your particular charges may be.

Orders to countries outside of the UK may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.

We do not collect VAT, duties and/or taxes on orders to countries outside the UK and we cannot predict what your particular charges may be.

If in any doubt please check with your local customs office for more information.

We are unable to ship to Norway and Russia at this time due to delivery and shipping issues.

We hope to resolve this and to resume shipping as soon as possible.

PO boxes: Our couriers are unable to deliver to PO boxes at this time.

Free UK Next Day Delivery on all orders over £59 or more.

Please note that the minimum order value for free delivery is calculated using the final value of the order.

This means that, if you use a discount code, it is not the original price of the items but the order value after applying the discount that needs to be over £59 to be eligible for free shipping.

At Tabio it is extremely important to us that you enjoy our high-quality products and receive superior customer service.

If you have any further questions concerning the delivery of your order or if you are not 100% satisfied with your purchase, please email us at customerservices@tabio.com and we will be happy to help.