Payment and Shipping

Shipping & Tracking

When your order is shipped out, you will receive a shipping confirmation email with a link to track your package via Royal Mail.

- How long does it take to receive my order(UK)?

Your order will be sent out by Royal Mail Tracked Delivery and will take up to 4 days including Saturdays. The cost of delivery within the UK is £3.95 or FREE when you spend over £49. Please note, during the sale period, your purchase may take longer to arrive.

- How long does it take to receive my International order?

Your order will be sent out by Royal mail international signed and will take 5-7 days to European countries and 7-10 days to the rest of the world.
Your item will be tracked until it leaves the UK and only handed over at it’s final destination once we have a signature from the customer. The cost of international delivery from the UK is £6.95.
Please note, during the sale period your purchase may take longer to arrive.

- How long before my order ships?

 As long as the item(s) you have ordered is in stock, your order will be shipped out within 2 business days from when we receive your order.

- Do you charge VAT for International Customers?

VAT is excluded from our prices for European customers and for customers  outside of the EU.

Customers are responsible for any Custom duty fee and import taxes that may apply. We recommend to check the country of destination rules and guidelines surrounding Customs and VAT charges.
We are not responsible for delays due to Custom.

If you want to learn more about the changes due to Brexit please click the link below:

- Do you ship internationally?

Yes. We ship to around 200 countries. However, we do not ship to the US, France or Japan.

- Where is my order?

For all shipped packages, we'll send you the tracking number in an email.

- Do you ship to P.O. Boxes?

Unfortunately, we do not deliver to P.O. Boxes at this time.



- When will I be charged?

Whether you choose to pay by credit card or debit card, or by Paypal, only items that are available are charged.

- Pricing

All payments on are made in Pounds Sterling. If you use a card in a currency other than Pounds Sterling, the rate of exchange and any additional fees will be set and charged by your card issuer.

- What payment methods can I use to pay? accepts most major credit and debit cards (VISA, Mastercard and American Express). You can also choose to pay using Paypal. All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delays or non-deliveries.



Due to COVID-19, Royal Mail is experiencing delays in delivery whilst some of their workforce isolates, and there's a greater volume of post than usual. So please be aware that your order might therefore take longer to arrive. 


Please contact if you have any problem with your order or payment. Our customer service team will contact you as soon as possible.